Can good design eliminate training tools?
Good design is intuitive. Good design eliminates the need for explanation. One just 'knows' how it should be used. So if we don't need explanation, then we don't need instruction? We won't need documentation, training, elearning?Can good design eliminate the "for dummies" series? One of the most revered pieces of intuitive design still require a 400+ page "dummies" book ? This would lead me to believe that no matter what instruction will always be required. But why? perhaps the iPod just needs some more enhancement. It must not be optimally designed yet. Good design is subjective. This is based on the user. A user familiar with mp3 players and typical media software absolutely loves Jobs' moneymaker. It seems to effectively deal with most difficulties people have had with media players. My mother on the other hand, will find it a nice looking paper-weight. The former actively uses gadgets and software, the latter does not. Does this mean my ...